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Don’t miss out on your chance to win Customer Service of the Year 2019, with entries extended across a wide range of categories until the end of May 2019! As we are celebrating our 5th year in the UK, Customer Service of the Year is open to more categories than ever before, from utilities to financial services, and we can’t wait to champion the very best of the best in customer service.

 

Winners receive unparalleled benefits, including use of the prestigious Customer Service of the Year logo across all marketing, communications, advertising and promotion for 12 months following your win. And, of course, you’ll receive the research report – packed with verbatims from all our real mystery shoppers. The research is 100% confidential and impartial, so you can use it to celebrate your strengths and build on your weaknesses, bringing you closer to customer service perfection. Our personalised debrief sessions with your team can help you build on your achievements, whatever your result.

 

Any questions? Give us a call on 0207 436 1275 or drop Helga a line at helga@csoy.co.uk. Don’t forget, the clock is ticking on your chance to shine…

08/05/18

Don’t miss out on your chance to win Customer Service of the Year 2019, with entries extended across a wide range of categories until the end of May 2019! As we are celebrating our 5th year in the UK, Customer …read more »

26/03/18

Following the recent reveal that Alexa has suddenly started laughing, apparently of her own accord, the big question is not how or when Amazon will fix their bug, but whether humans will be able to trust Artificial Intelligence (AI)?   …read more »

13/02/18

It’s Time to Focus on the Social Customer Experience   Fantastic customer service has a broad impact on businesses’ top line and bottom line, so it’s no wonder the precedence of today’s business leaders is to boost revenue by concentrating …read more »

02/11/17

It’s only last week that we announced our wonderful winners of Customer Service of the Year UK, so now of course everyone is wondering – just where do they go now?   Winning Customer Service of the Year has a …read more »

  • “We are very honoured to win Customer Service of the Year twice in two years. ”
    Sally Scott, Managing Director,
    vente-privee UK
  • “Acer UK is delighted to have been awarded the Customer Service of the Year accolade for 2016”
    Andy Rivett, Senior Service Manager, UK & Commercial Northern EMEA,
    Acer
  • “This award is fantastic recognition for the many people involved in delivering outstanding customer care at match.com. ”
    Matthew Taghioff, Customer Care Manager,
    match.com
  • “There is no better rating than the one by our customers.That's why winning Customer Service of the Year is something we are very proud of.”
    Karine SLAVICEK, in charge of training for the head of customer service at ,
    Staples JPG

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