How to Nail that CSOY Win!

It’s only last week that we announced our wonderful winners of Customer Service of the Year UK, so now of course everyone is wondering – just where do they go now?



Winning Customer Service of the Year has a whole host of exciting benefits, such as PR value – watch out in next week’s The Sun to see all winners featured! – and internal motivation. But did you know that our winners can use the prestigious Customer Service of the Year logo across all consumer and trade marketing, driving sales and promoting the business?


There are so many exciting ways to show your shoppers that you provide the best customer service, beating your competitors to be placed top in your category. Around the world, we’ve seen social media campaigns, digital marketing and even television campaigns with our logo! And as Customer Service of the Year is awarded on the reviews of hundreds of mystery shoppers, your customers can be sure that they’re putting their trust in the right people.


Just as you should never rest on your laurels, there’s no point winning Customer Service of the Year and doing nothing about it. Now is definitely not the time to be shy – show off your wonderful customer service teams; after all, it was their hard work that won you this award! As well as being a strong boost to sales, it’s fabulous for internal motivation – why not treat your great customer service teams?


We’re so excited to see what our winners do with their success this year! Now don’t let those high standards slip – we’ll be open for entries again before you know it, and there’s plenty of people lining up to take your spot!


Didn’t make the grade this year? It’s time to brush up on those customer service skills and get ready to enter next year!

  • “We are very honoured to win Customer Service of the Year twice in two years. ”
    Sally Scott, Managing Director,
    vente-privee UK
  • “Acer UK is delighted to have been awarded the Customer Service of the Year accolade for 2016”
    Andy Rivett, Senior Service Manager, UK & Commercial Northern EMEA,
  • “This award is fantastic recognition for the many people involved in delivering outstanding customer care at ”
    Matthew Taghioff, Customer Care Manager,
  • “There is no better rating than the one by our customers.That's why winning Customer Service of the Year is something we are very proud of.”
    Karine SLAVICEK, in charge of training for the head of customer service at ,
    Staples JPG


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