Quality customer service should be recognised around the world, and we’re delighted to be celebrating with the winners of Customer Service of the Year in France (L’Election du Service Client de L’Annee). You can check out the list of winners here – but they all have one thing in common, a true dedication to solving their customers’ problems.
You don’t need a budget of billions to get the customer service basics right. Our winners know that the answer to success at Customer Service of the Year lies in listening to the customer, providing easy answers to their questions, and above all, offering a personalised response. It’s great to be able to reward their achievements as top quality providers of customer service in France – and their awards show certainly was quite the celebration!