Call Centre & Customer Service Summit

Call Centre & Customer Service Summit
Monday 19th September – Tuesday 20th September 2016
Whittlebury Hall, Northampton


Customer Service of the Year and our partners at Forum Events are inviting you tocc-cs-summit join us at the Call Centre & Customer Services Summit; a bespoke, 2 day event, focused on building relationships and discussing pressing topics within the industry, including Agent Coaching & Mentoring, Automated Customer Satisfaction, Customer Experience, Knowledge Management, Social Media, Web Self Service and Workforce Management/Optimisation


The Call Centre & Customer Services Summit is the UK’s largest gathering of empowered and active managers and buyers from across the sector, all looking for the connections, insight, health products and technology to take their business to the next level


The Summit offers senior contact centre professionals and reputable suppliers the opportunity to collaborate throughout the course of both days for a series of face-to-face meetings and networking opportunities, as well as attending our hosted evening dinner with complimentary entertainment


fm-mm-1Delegates in attendance will also benefit from our complimentary seminar programme, hosted by keynote speakers.


To find out more, contact Gayle Buckland via or call her on 01992 374100

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